Rules For Custom Items
At BCantusCreations.com, we truly love what we do and take pride in creating custom pieces that bring your ideas to life. To continue providing the best experience possible, we're introducing a few new rules for custom orders. These updates are designed to help streamline our production process, improve communication, and ensure every customer receives their order on time. our goal is to make the ordering process smoother for everyone while maintaining the quality and creativity you've come to expect from us. Thank you for your continued support- we're excited to keep creating for you!
- Once your photos are submitted they cannot be changed or added to. Although, in the event that your submitted photos are grainy, blurry or otherwise low in quality, we may request different photos.
- Once we have completed your design, you will receive a proof for final approval, if you opted in for it. A maximum of two changes can be made.
- Changes to the size or color of the item (Jersey, Hoodie, T-shirt) can only be made within 24 hours of placing your order.
- Changes to the overall design style are not permitted. For example, adding text or images to the front or on the sleeves, beyond what is included in our pre-formatted design, is not permitted.